Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

DHL, Motor Shipping In Addis Abeba City, Postal Shipping In Other City's Of Ethiopia

Do You Ship Internationally?

No, Currently We Only Ship In Ethiopia

How Long Will It Take To Get My Package?

After the order is paid, we ship it within 1 business days (Monday to Saturday). Time of delivery depends on the shipping company you choose and destination.

PAYMENT

What Payment Methods Are Accepted?

Bank Transfer, Cash On Delivery

Is Buying On-Line Safe?

Yes Its completely Safe

Order & Retunrs

How do I place an Order?

To place an order, you should add an item to the cart and then follow the instructions.

How Can I Cancel Or Change My Order?

Contact Customer support to get instant help

Do I need an account to place an order?

Yes you can create an account with 2 clicks

How Do I Track My Order?

https://shop.jossymobile.com/index.php/order-tracking/
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